AI Worker for IT.
Runs the service desk for a 21,000-person, multi-plant enterprise.
An always-on Level 1 and Level 2 IT engineer. Resolves access, provisioning and endpoint issues directly inside Teams and ServiceNow, with full audit and least-privilege execution.
IT Service Desk, end to end.
A typical run, from request to resolution. Every step is logged, policy-checked and reversible.
What this worker does.
Grants and revokes access by role and policy across SaaS and on-prem systems, with approval routing where required.
Provisions accounts, laptops, licenses and group memberships end-to-end across plants and offices on Day 1.
Verifies identity, resets credentials and re-enrolls MFA without a human ticket.
Detects unused Microsoft 365, Salesforce and design software seats and reclaims them monthly.
Classifies, enriches and routes incoming ITSM tickets, resolving 4 in 10 without escalation.
Runs guided diagnostics on VPN, printer and connectivity issues before dispatching a field technician.
An example conversation.
Works where you work.
Measured in weeks.
Deploy IT Service Desk
in your enterprise.
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